Cookie Policy

INFORMATION ABOUT THE USE OF COOKIES

1. Cookies policy:

1.1. JESPER ASSISTANCE hereby informs you that this website uses cookies that help to optimise your visit. If you continue to browse this Website, we will consider that you have accepted the use of cookies as notified in the authorised notice on the website.

1.2. A cookie is a file that is downloaded onto your computer when accessing certain web pages. Cookies allow a website, among other things, to store and recover information about the browsing habits of a user or their system and, depending on the information that they contain and the way in which the system uses them, they can be used to recognise the User.

1.3. JESPER ASSISTANCE is obliged by Royal Decree – Law 13/2012, which modifies Law 34/2002 of 11 July regarding Information Society Services and Electronic Commerce, to inform and obtain consent from the User regarding the use of cookies on this website.

2. Types of cookies:

2.1. Depending on the entity that manages the domain from which the cookies are sent and handles the data obtained, two types of cookies can be distinguished: first-party cookies and third-party cookies. 2.2. There is also a second classification according to the time period during which the cookies remain stored on the customer’s browser, which is comprised of session cookies and persistent cookies.

2.3. Lastly, there is another classification comprised of five types of cookies according to the purpose for which they process the obtained data: technical cookies, personalisation cookies, analysis cookies, marketing cookies and behavioural advertising cookies.

3. Cookies used on this Website.

3.1. The cookies that are being used on this Website, as well as their type and function, are identified below.

3.2. JESPER ASSISTANCE uses Google Analytics, a web analysis service developed by Google that allows for the measuring and analysis of web page browsing. In your browser, you will notice four cookies from this service (__utma, __utmb, __utmv, __utmc, and __utmz). As per the aforementioned classification descriptions, these are first-party, session and analysis cookies. You can find more information about this and disable the use of these cookies by clicking here. This is a service provided by Google Inc., a company from Delaware whose head office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (‘Google’). Google will not associate your IP address with any other data it may have. You can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration on your browser. However, you must know that if you do this, you may not be able to fully enjoy the functionality of this website. When using this website, you consent to the processing of information about you by Google in the manner and for the purposes described above.

3.3. Information about Users’ personal data is not obtained through web analysis, ensuring that your privacy is protected. The information obtained is related to the number of users who access the website, the number of pages visited, the frequency and repetition of visits, their duration, the browser used, the operator who provides the service, the language, the terminal used, or the city to which you IP address is assigned. This is information that may lead to a better and more suitable service from this Website.

• Google, as a provider associated with [name of website], uses cookies to publish advertisements on this website. The user can disable the use of these cookies by following the instructions described in the advertising section of Google’s privacy policy. Google uses associated marketing companies to publish advertisements when you visit our website. It is possible that these companies use the information that they obtain from your visits to this and other websites (without including your name, address, email address or telephone number) in order to offer you adverts about products and services that may be of interest to you. If you wish to obtain more information about this practice and find out about your options for preventing these companies using this information, please consult the previous link.

3.4. When the User accesses the JESPER ASSISTANCE profiles in the various social networks, they accept the use of cookies by these networks.

• For more information about Facebook, click here.
• For more information about Twitter, click here.
• For more information about LinkedIn, click here.
• For more information about Instagram, click here.

3.5. Given the characteristics of the Internet, we don’t always have information about the cookies that third parties may set up through this Website. As a result, if you come across this kind of cookie on this Website and they are not described here, we ask if you could please let us know. You can also get in touch with the third party directly to ask them for information about the cookies that they’ve set up, the purpose and duration of the cookie, and how they guarantee User privacy.

4. Modifying cookie configuration.

In any case, the user may configure their browser to accept, or not accept, cookies that they receive or so that the browser notifies them when the web server wants to store a cookie. You can find information about how to do this below, depending on the browser that you use:

• Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
• Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
• Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
• Safari: http://support.apple.com/kb/ph5042
• Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Currently, most browsers come configured by default to block the installation of marketing cookies or cookies from third parties in their system. The user can increase the restrictions of origin, therefore impeding the entrance of any type of cookie or, on the other hand, they can also eliminate these restrictions, therefore accepting the entrance of any type of cookie. If the user has voluntarily modified the configuration of the browser to admit marketing and third-party cookies, this action means that they give their consent to the processing of their data for marketing purposes.

5. Guide about the use of cookies.

You can find out more information about the use of cookies in the guide created by the Spanish Data Protection Agency by clicking on the following link:

http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/Guia_Cookies.pdf

CONTACT: If you have any questions about this Privacy Policy, please get in touch with: info@jesper-assistance.com

Last updated on: July 2021